What are you doing?

We live in a world of abundance. There is no need to accumulate and hold on to everything you have. When in search of a higher meaning, there is no denying that the legacy you leave in the world is all about the impact you had on others. The contribution you make to other humans will not only provide an impact in people's lives but a greater potential to impact your own life.

Join LUNA and give now - Charity Water

Security in Strata Buildings

When dealing with a new development, one of the the first assets LUNA is interested in scrutinising is the security system, specifically the Closed-Circuit TV (CCTV).

Strata Committees are pulled in many directions with regards as to where to tighten budgets or invest, and this can often stall decision-making and progress. Numerous options placed on the table and/or large upfront costs can paralyze Strata Committees; however, no blame can be placed for careful consideration. More careful consideration when decision-making is crucial - not only to result in the best outcome given the current conditions - but also to help insulate the Strata Committee from any criticism that can follow on from taking specific actions.

If you own a home in a Strata Building, to maintain the value of your asset, your top priority should be residential and community safety.

Asset Management for Building Managers?


A Building Manager needs to provide strategic and tactical maintenance programmes to ensure optimal operations of all plant and equipment. Creating an asset register has significant features which include allocating building assets to the balance sheet and knowing what assets and trades are required to maintain, repair and replace components.

The Building or Facilities Manager is required to understand the regulatory compliance and operations of a building to create an optimal, safe and a ordable environment.

Who does what?

SCA (NSW) is a fantastic independent organisation committed to serving the strata community through excellence. We supporter SCA's commitment to the strata industry as we identify their harmonious approach to strata communities.

Strata Community Australia (SCA) provide a range of services to the strata communities through its strong ethical standards.

Check out this great article to learn about "who does what" in the world of strata, click here

The Conscious Building Manager

LUNA was founded on the commitment to do right by people, communities, and the future of buildings. As Managing Director, my optimism for a bright future is what inspired me to cultivate a team of Building and Facilities Managers keen to add value to these three elements.

At LUNA, we believe that a well run, valued-centred business not only improves the experience for its customers, it can potentially influence the thoughts and behaviours of those within its reach to benefit the wider community, and ultimately, society as a whole. The aim with LUNA was to create a business that was going to make a positive difference to people, their homes, and their investments - not just for the present - for the entirety of their existence.

While visiting the States recently, I came across the popular Whole Foods franchise, (I recommend reading ‘Conscious Capitalism’ by Whole Foods Market cofounder John Mackey). Here was a business where the objectives were both relevant and of value to all that chose to engage with it, and their philosophy also resonated strongly within me:

“A force that enhances the health and wellbeing of all. A company that will outgrow me.”

Let down by her Community

It's heartbreaking when the elderly cannot rely on their community for help.

When we enter life on this planet, we don't have a choice but to trust our parents or guardians to protect us, keep us alive. Likewise, when we reach an advanced stage of life. We become just as fragile and need to be able to trust the community we have invested in for support and to keep us safe.

My family and I are deeply saddened about the circumstances of a partially blind elderly woman found dead in Auckland, N.Z after allegedly barricading herself in her bedroom in fear of eviction. It struck our hearts as we felt it was an unnecessary death as a result of a Strata Resident battling with Body Corporate over rising repair costs and building work delays.

"I'm still in siege mode here," she wrote in an email to a Home Owners Association.

"Still no word from anyone as to what's going on. But I guess something's going to happen, just when and how I don't know."

A legal order was given to the Body Corporate to seize the elderly lady's home. At the time of reporting police hadn’t confirmed the cause of death as the case has been referred to the Coroner.

When it comes to safety, knowledge is everything, and fortunately there is a wealth of information about RPZD's (Reduced Pressure Zone Device), AKA backflow prevention devices, available at our fingertips.

Similar to a component of a Fire Protection System in a commercial or multi-story building, an RPZD has the potential to save lives or, at least, minimise serious harm to people. It is understandable that regional and local water authorities have made it mandatory to have them installed into new build buildings with water meters larger than 25mm (medium to high hazard). Some authorities have taken the step to serve owners with a 'notice to comply' to install backflow devices retrospectively at their cost...

Tips on how to build a positive Strata Community

Building a positive community is looking beyond yourself and your close circle of family and friends. We need to be little more tribal in the sense that we can have better success in numbers for health, security, and overall well-being. It's the building blocks of how we survived and thrived historically as humans.

I will start by sharing something special witnessed by many over the weekend. The multi-talented, yet humble, sportsman Sonny Bill Williams' star shone when he demonstrated a random act of kindness. Moments after the gold medal presentation for his Rugby World Cup win with the All Blacks, he is seen passing on his medal to a young All Blacks fan. Williams gave the boy his medal after security had tackled him for running on to the pitch seeking an autograph.

"A building cannot operate optimally without a strong, cohesive strata and building management team. While the owners corporation give the overall direction, the strata and building manager's functions are both critical and fundamental to the operational success of any building development."

Building Managers are essential.

"Having both a good strata manager and a building manager will ultimately secure a better return on your investment," managing director of Luna Management, Dino Biordi said.

"Your home - usually your biggest investment - is far too valuable not to be managed by professionals who have your best interests at heart and can save you heartache and money.

"A building cannot operate optimally without a strong, cohesive strata and building management team. While the owners corporation give the overall direction, the strata and building manager's functions are both critical and fundamental to the operational success of any building development."

Take a look at the full article @ Stratalive

Using reliable, trustworthy, and cost-effective service providers does not guarantee a thorough vetting process if that doesn't also include a Work Health & Safety (WHS) audit.

Having a current Approved Contractor's List (also known as a Service Provider's List), is an important resource for building and facilities managers. A properly managed list ensures service providers can be enlisted effectively in the event of urgent work.

As building managers handle health, safety and welfare of all occupants, visitors and workers in common spaces within a building, it is imperative they undergo a pre-approval process. A good WHS management system will include a pre-approval process that aims to make all service providers acutely aware of their responsibilities regarding maintaining a safe and healthy workplace. It is a requirement for building managers, on behalf of the owners corporation, to ensure all service providers meet the current health, safety and environmental regulations and standards.

Building Managers need to clearly communicate to Owners; by-laws are there to protect everyone's best interests.

Owners or occupants wishing to park their car on common property (i.e. visitor parking, etc.) must seek prior approval from the Executive Committee. The written request will then be voted on at an Executive Committee meeting.

Understandably, with an undersupply of car spaces within strata schemes, requests are declined in most cases. This is exacerbated by greater numbers of vehicles on our roads today.

Product Stewardship Act 2011 is a “disposal of product” framework providing effective management of environmental, health and safety impacts. Find more here

As an apartment owner, it is of utmost importance for you to keep updated with any changes made to the existing Strata law. The legislature in New South Wales has been considering Strata law reforms for quite a while, which are about to materialise in Strata Schemes Development Bill 2015 and Strata Schemes Management Bill 2015. The Strata Title laws in the state that go back 50 years needed reform due to various factors. These include the growing housing trends, apart from consumer protection and affordability concerns, which are largely true for other parts of Australia as well. The legislature in Western Australia is also incorporating some amendments to its Strata Title Act of 1985.

Recently, the enforcement of the legislation has been reported to be delayed until July 2016. Nevertheless, this should not stop apartment owners from preparing for what these amendments could have in store for them, and to voice their feedback in time.

Finding a close-knit community in big cities can be rare. The response I receive when I ask “what community do you belong to?” is more often than not, “my place of work” or “I’m part of an association”. Rarely do people identify their strata complexes (home) as a community.

With so many high-rise buildings and urban living on the rise, it’s surprising how people within these strata complexes feel more disconnected from their neighbour or community than ever.

I believe that creating a positive, harmonious environment and proactively connecting people within a development is now an essential attribute for any good Building Manager. The bi-product of creating a healthy community in your building is having a sense of caring for one another, heightening security, and bringing together common goals.

New rules for fixed ladders that precarious moment when you step off or onto the top of a ladder has been the focus of new material released by Safe Work Australia.